Testimonials
Find out what our clients, both buyer and sellers have to say about doing business with RE/MAX First Choice Realty.
May 2021
Diane provides great customer service, keeps things moving and communicated with us every step of the way. Diane is the professional you want working for you. She and Tom are the ideal team the way they complement each other, each looking out for the client’s property from different angles. This was especially true for us due to the fact that we could not be present to make sure that our property was always ready for showing and was sold in a very reasonable time. We highly recommend her real estate services to anyone looking at buying or selling their home.
February 2021
Dear Diane and Tom,
We would like to thank you both for the best real estate transaction we have ever experienced (we’ve had many over the years). The process was flawless from start to closing. We could not have asked for better representation – you were both amazing.
Sincerely,
Bob & Arlene Stuhr
Diane recently helped us sell our home in San Carlos. She has been very instrumental in all of our dealings and is a consummate professional in real estate. She is extremely proficient in all aspects of the real estate world from providing a realistic market evaluation, providing suggestions to make your property more saleable, assisting in the negotiations on offers and knowledge of the Mexican Rules and Regulations, of which there are many. Additionally, she is excellent at solving problems, as problems often occur in the closing process, or with other aspects of the sales process. One of her best assets she brings to the table is her superb paperwork to expedite the closing process. Also, accolades to her on her timely and direct responses to any questions one may have. We highly recommend Diane and her entire team at Remax for any real estate inquiries and all your real estate needs – you will not go wrong with her. Professional from start to finish!
Jim McClure & Sandy McLachlin
I met Diane through a series of Arizona-Sonora Real Estate conferences and then the Arizona Mexico Commission. I find Diane to be very knowledgeable in all aspects of real estate especially in helping foreign investors work through the Mexican real estate transaction. She is a person of integrity and a leader in her community and the industry. She actively promotes education and professionalism in the real estate industry in Mexico.
My wife and I have enjoyed working with Diane and Tom Barroll at their San Carlos ReMax office in San Carlos, Mexico for over 8 years. By this unsolicited letter, we wholeheartedly recommend them to anyone interested in buying or selling real estate property in Mexico. And specifically for anyone seeking to rent or purchase properties located proximal to the wonderful beaches in San Carlos; their honesty, expertise and knowledge of real estate issues is unsurpassed.
Also as rental managers, we’ve observed that their employees attention to details and their office’s accounting system is superb to anything else we’ve dealt with to date. In conclusion, I wouldn’t do any real estate business without their oversight and supervision.
I was very happy with the service provided by ReMax. Georgina and Diane are very professional and they are dedicated to the highest levels of customer satisfaction. I would not hesitate to recommend their services to anyone who is buying or selling property in the San Carlos area.
I really appreciated doing real estate business with you and Tom who are fine, trustworthy, and responsible people. This is especially important when you consider that our business was done in a foreign country with people we have never met. We also hope to meet you one day.
Please feel free to use me as a referral.
I want to thank you for the great service that you guys provided, My family and I had a really good time in San Carlos, We hope to visit soon again 🙂
I mean what can I say – You are the most helpful and knowledgeable person we know about the area. You listen to what the customer wants and shows accordingly. You go out of your way to make things happen in a timely manner (which isn’t easy). You take the extra mile to help with finding things – and passing that information on to a prospective buyer – like the utility companies. You have excellent help in the legal department, that makes things so easy (not simple when the language is different to US/Canadian buyers). You don’t ever seem to have a bad day (I know that isn’t easy) for everyone has bad days, you just put on a good face and a welcoming smile. I would be crazy not to recommend you as an excellent agent.
August 2022
Thank you very much for your help!
You found a great buyer with a strong price and graciously closed this small deal for us.
You even kept the buyer at the table – even after all of my delays and issues!
You were professional and persistent, and you managed my expectations all the way through.
You are a real pro Georgina. Easily the best agent in all of San Carlos!
I really hope Dianne knows how fortunate she is to have you.
Thank you. Bless you.
May 2019
After more than 2 years listed elsewhere, Diane and Remax sold our property in 3 months. We particularly liked the no nonsense, experienced and honest dealings that we received. We have no reservation in recommending them.
A long over due thank you for your help in selling our home. It was a tough job. The market was down. The American and Canadian buyers were mostly gone. The Mexicans were buying but not in our range.
We were discouraged but you two never gave up and kept trying – with all the tools in the box. Internet Virtual Tours,Open Houses, Home Show Tours and seminars on investing in Mexico were ongoing. You kept our spirits up and through it all we became good friends.
We especially appreciated your professionalism in the closing. With your long experience dealing with Bank Trusts, Taxes, and Labor Laws it all went very smoothly. Money in the bank on time. Done! No Problems!
You came highly recommended to us and we are happy to recommend you very highly to anyone!
Working with Diane Barroll was an absolute pleasure. She was highly knowledgeable about the Mexican real estate market, demonstrated high ethics and integrity in all of her interactions with me, and worked diligently to promote and market my properties. I would not hesitate to work with Diane again to meet my real estate needs.
The Armstrong family has lived in San Carlos for over thirty years. When our mother Betty recently passed away, we decided to sell her home. We live in the United States and needed a San Carlos realtor we could trust and a professional experienced with the San Carlos market.
Diane and Tom Barroll and Sheila Olson of REMAX First Choice Realty came highly recommended to our family from local San Carlos friends.The REMAX First Choice Realty TEAM did a professional assessment of our property. They staged the home so it was ready for showing to potential buyers. Their professional support helped us sell the home quickly at a good price. REMAX First Choice Realty handled every aspect of the Mexico sale process and all related paperwork details.
Diane and Tom Barroll and Sheila Olson of REMAX First Choice Realty and their whole team are terrific. They will help you find a wonderful home or sell an existing property. They are very professional and fun. We are grateful for their expertise and thankful for their guidance throughout the process via phone and email.
If you live out of Mexico and want exceptional San Carlos realtor support, REMAX First Choice Realty will exceed your expectations.
Tom and Diane not only met but exceeded our expectations! From the viewing of houses, through the negotiating and the legal process we had confidence in our decision because of their knowledge and professionalism. Their high level of integrity became evident early on. Their wealth of information on the Mexican culture, legalities and the community of San Carlos was a huge benefit. Their tireless answering of our questions and their incredible thoughtfulness with the delivery of flowers and Christmas lights puts them a notch above. We highly recommend the Barrolls to anyone looking to relocate to San Carlos. They are pillars in the community and we are proud to now call them our friends. Muchas Gracias Tom and Diane!
May 2021
Diane, you were so helpful in getting us aware of how things work in San Carlos and how Mexico handles the purchase. No one in the time we were looking explained it as easily as you did. I am a real estate broker in Arizona and had heard so many different things and although we would get bits and pieces from others, you gave it to me and broke it down on paper.
You explained the area of each property that you know so well, which helped greatly. You seem to know the properties on the market and usually past and present owners. However you do it, good work.
Sincerely,
Adrian and Kari
June 2020
My mom has lived in San Carlos for over 30 years. When my mom passed away I decided to sell her house on the Caracol. I live in the United States and needed a San Carlos Realtor we could trust and a professional that is experienced with the San Carlos market.
Diane and Tom Barroll of RE/MAX First Choice Realty came highly recommended to me from my neighbor who used to live in San Carlos.The RE/MAX First Choice Realty did a professional assessment of our property. They staged the home so it was ready for showing to potential buyers. Their professional support helped us sell the home quickly at a good price. RE/MAX First Choice Realty handled every aspect of the Mexico sale process and all related paperwork details.
Diane and Tom Barroll of REMAX First Choice Realty and their property management team are terrific. They are very professional . We are grateful for their expertise and thankful for their guidance throughout the process via phone and email.
Tom and Sherri Puzio
June, 2019
We had listed our house with 2 different real estate firms to no avail. With the other real estate companies we had very few showings and NO offers. After several years, we switched to RE/MAX First Choice Realty. What a difference! In a few months’ time, we had several viewings and then an offer! Tom and Diane Barroll worked extremely hard to get our home in shape and to sell it. We couldn’t be happier. We strongly recommend RE/MAX!
Antoinette & Ed Cahill
When my husband and I came to San Carlos, we found what we had been searching for; beautiful beaches, a lovely marina, a clean and welcoming town with enough activity to participate in and a four hour drive from the border in Nogales. Finding the right fit for a little house was the next challenge. That is where we were fortunate to connect with REMAX First Choice Realty and the competent, pleasant team of real estate professionals.
The issues of a trust and other work required was done professionally and explained to our satisfaction and our ongoing friendship with the staff was always helpful.
Selling the house is a bittersweet event, since we have many happy memories from our time there. We again asked Diane Barroll of REMAX First Choice Realty to represent us in this major event. Diane led us through the paperwork required and although much of this was done via email, we were able to complete the necessary legal requirements without any trouble. It was very reassuring to have the competence and efficiency of the staff at REMAX First Choice Realty.
Because of our trust and personal experience, both in purchasing and the sale of our property, we would highly recommend REMAX First Choice Realty.
Of course I would be glad to be a reference as to First Choice’s integrity and professionalism. When we built our house we transferred a large amount of money into your accounts to pay the builder as work progressed. In retrospect anyone with less integrity could have used this as an opportunity for personal gain. Our account was handled professionally and all records were transparent and forth coming. We continue to use First Choice to look after our house in San Carlos and Luisa and the rest of the staff are pleasant and easy to work with. I don’t believe there is any concern with integrity or professionalism. If other agencies are willing to do their work for less I believe you get what you pay for and the service they would receive might be less than what First Choice would provide for similar work. We look forward to a continuing relationship with Tom and Diane and the rest of the staff at First Choice Property Management.
We are two time users of ReMax in San Carlos.
When we wished to sell our 1st Casa, Tom & Diane found us a Buyer at Asking Price – no mean feat.
A couple of years passed – we kept remembering the great times in SC and decided to return. Once again we contacted Tom & Diane to help find the ideal place for us.
Throughout this process, ReMax and their associates were completely on top of things. Calls or messages to them were routinely returned within hours, regardless of the time at which they were placed. Discussions about market and pricing were always open and honest. The Mexican Closing was handled very professionally.
an extremely pleased customer.
It is indeed a pleasure to recommend Diane and Tom Barroll for any or all of your property management challenges.
They have managed our property in the Bahia Delfin condo complex for a few years with the utmost of professionalism and honesty. Although they are from Calgary, Alberta Canada they are very knowledgeable about how you deal with real estate in San Carlos or better yet in Mexico. It is different than in the United States and you do need someone who is bilingual and understands both sides.
We recently listed our condo for sale and to date the dealings have been transparent and very professional. I am confident they will sell our condominium and leave both the buyer and seller happy.
When we decided to buy a property in San Carlos, Diane and Tom Barroll from First Choice Property Management, made it all possible.
Because of their knowledge of the Mexican system, every detail of the purchase was looked after and then, as a bonus, they became our property managers.
Their professionalism and attention to detail has makes our experience of owning a home in San Carlos completely effortless. They provide all services and more. They have become a vital part of our comfort and security.